Shipping & Returns
Shipping
We ship within the United States. Shipping is a flat $6.95, and free on orders over $50.00.
In-stock items usually ship within 2–4 business days. Made-to-order items list their expected print time on the product page. You'll get an email with tracking when your order ships.
Local & market pickup
Pick up at one of our markets or locally. We'll email you to set a time.
Returns
If something arrives damaged, contact us within 14 days of delivery with a photo and we'll make it right with a reprint, replacement or refund.
Because every piece is printed to order, we can only accept returns for items that arrive damaged. All other sales are final.
A note on 3D prints
Each piece is printed layer by layer, so small layer lines and slight color variation are part of the handmade character. Most of our prints are PLA or PETG. Keep PLA items out of hot cars and direct, all-day sun.
Questions? Get in touch.